Return Policy

Return Policy

Standard Returns and Exchanges ?

If you change your mind, accidentally ordered the wrong item, or no longer need the item, you may return the item for a refund or exchange it for a different product within 45 days of delivery, provided the item is not in its original packaging. You will be responsible for the cost of returning the item to the address we provide.

Note: Due to hygiene concerns, some items (such as sex toys or pregnancy tests) cannot be returned.

To obtain return instructions, please contact us with the following information:

•Order number,

•Item(s) and quantity(s) you wish to return,

•Reason for return.

Return instructions will be sent by email within 24 hours on business days. We reserve the right to refuse a return if the product is returned without our authorization.

We will carefully inspect the returned item and either replace the product or provide a refund using the original form of payment. We reserve the right not to refund or exchange the item if the item is returned damaged, without its original packaging, or shows any signs of use.

Damaged, Defective and Incorrect Merchandise Returns ?

Due to some unfortunate events, damage or accidents may sometimes occur and we sincerely apologize for this.

If the item on your order is damaged, defective or incorrect, please take a photo of the package and the item you received (this will help us identify the problem) and send us an email with the following information:

• Order number,

• Photos showing the item and packaging,

• Description of the problem.

Your message will be processed within 24 hours during business days and we will resolve any issues you may have and provide a complete replacement or replacement parts for your order.

Rejections ❌

If for any reason a package is rejected at the time of delivery or incorrect address details are provided (such as suite/apartment number or any other information required to complete the delivery), the order will be returned to us and return shipping charges may apply.

Important: The delivery address cannot be changed or modified after the order has been dispatched.